If you got the error below while setting up your Katanox account on Cloudbeds, your property was successfully onboarded but we didn't receive the ARI just yet.

We can solve this in 1 minute only.

If you have your property ID, you can go on cloudbeds/myallocator and then select 'setup channel'. After that, you'll need to send us a full refresh (top-right on myallocator page).

If you don't know your property ID, please email us at support@katanox.com or use our chat.

We can also guide you through the resolution - it's a quick fix, we promise.

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