Booking & Policies
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      2. Getting Started as a Katanox Supplier
      3. Booking & Policies

      Cancellation and no-show policies set up

      For now, cancellation and no-show policies are set up manually. These policies are the same you offer on your PMS. You need to create your policies on Katanox, as soon as the PMS is connected.

      Click on Policies and then Create


      Create your policies accordingly. You can create as many policies as needed for your property and you will be able to choose:

      • Policy Type (cancellation & no-show)

      • Personalized Name

      • Description

      • Charge Type (Fixed, Percentage, or Nights)

      • Amount

      • When to charge (Prior to Arrival or After Booking, including Days and the time the policy will be effective)

      Click Save


      You are ready to connect your policies to your rate plans.