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Getting Started as a Katanox Supplier

Getting Started as a Katanox Supplier

Everything you need to know to get your accommodation listed in the Katanox marketplace

Your Account

How to Access the Katanox Platform

How to Reset or Change your Katanox Password

How to onboard new properties

How to register

Know Your Customer (KYC)

KYC checklist for the payment setup

Working with Katanox Buyers

Partnerships and contracts

Partnership and contracts

How to send partnership proposals to our Buyers

Receiving a Buyer's proposal

How to create a corporate negotiated rate contract as a Supplier

Katanox trading rates

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Booking & Policies

How to attach policies to rate plans

What happens in case of a no-show?

Cancellation and no-show policies set up

Rate Plans, Extra Charges, Commissions & Payments

Rate plans and trading rates

Rate parity

How to create trading rates

How to update rates

How to add and manage extra charges

How often are the rates updated?

How to add or remove rate plans to trading rates

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Account Management

Adding and managing users to your Katanox account

How to disable room categories that have been already mapped

Communication with guests

Help with onboarding

How to add relevant information about your organization

Customer experience through Katanox

How to set up partnerships at organization level

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Property Content

Property-level and unit-level photos

Katanox Content Guide

Property and room descriptions

How to change the property's content

How to contact Katanox regarding your property's content

Amenities on property and room levels

How to control what is shown on the Buyers' websites

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